Terms and Conditions
Terms & Conditions for Classes & Coaching
Path Portal
1. Through signing up to the path portal, your data will be kept in accordance with the GDPR rules and it is your responsibility to close the account. Support materials can be found on the path portal to support online classes and all material is copyrighted so please seek permission before you distribute it.
2. It is possible to unsubscribe at any time by logging on to your account.
Online Classes
1. Through booking and purchasing an online class you will get the link to access that class.
2. If the class does not go ahead due to technical issues or another issue out of our control, then you will be refunded for that class.
3. If you cancel your booking and give 12 hours notice you will be able to reschedule for another time.
4. If you don’t show up for your class, then there will be no refund.
5. Conduct during the online classes, Satori sets out the rules of engagement during online classes providing compassion and kindness to others. If these rules are broken, Satori Online reserves the right to ask the person to leave the online class and in severe cases block booking from an individual.
Online courses
1. Eligibility
You (as Registrant) must be 18 years of age or older to participate in a Satori Online Course. You will need sufficient fluency in the language in which the Online Course is presented.
2. Payment / Registration
The fee for the Online Course (the “Fee”) must be paid in full at the time of purchase. Registration is not complete until Satori has received such full payment of the Fee and an enrollment form for the course. You are responsible for non-payment, even if the Fee is are being paid by a third party. After successful registration, you will receive access to those online courses.
3. Refunds
You have the right to cancel your contract for a Self-directed Online Course with Satori Online at any time within 14 days of your date of purchase. You shall receive a full refund of any payments you have made unless such cancellation is made after you have accessed more than 10% of the course content, in which case you will be required to pay for any part of your Online Course accessed. This amount will be calculated by Satori Online on a pro-rata basis.
Satori Online reserves the right to cancel the Online Course by giving you notice in writing (including by email) at any time before the course is due to start. Satori Online will refund all fees paid by you and if possible, will endeavor to offer a transfer to another course as an alternative, subject to payment or refund of any difference in the purchase price.
4. Course Content
All the course content is copyrighted by Satori Online and protected by protectmywork.com The course description is intended to indicate only the general nature of the course and does not guarantee the content. Satori Online reserves the right to amend the course and alter details at its discretion.
Satori Online is not responsible if you fail to meet the Online Course requirements and you should ensure that you allocate sufficient time to allow you to successfully complete the Online Course. Refunds are only available as set out in paragraph 3 above.
Coaching Subscriptions
1. By purchasing a coaching subscription to Satori Online, you agree to a one-off or recurring monthly fee at the advertised rate per month for that subscription.
2. All subscriptions will continue until the subscription is terminated by the subscriber through your account and you accept responsibility for all recurring charges.
3. All subscriptions are only to be provided access by the named subscriber and therefore not transferable to another name or email. You may cancel your subscription at anytime subject to our cancellation policy.
4. If you have booked a coaching session and do not let us know 24 hours beforehand that you cannot make it, there is no refund.
5. Automatic renewal terms are in place. Once you subscribe Satori will automatically process your monthly subscription fee in the monthly billing cycle.
6. Cancellation policy; should you no longer subscribe to Satori Online Services then notification must be given in writing via email and then the subscription will terminate until the end of that monthly billing cycle. There will not be any cancellation admin fees associated with subscription cancellations.
7. Refunds on subscriptions are not issued unless in exceptional circumstances. If you have paid for a coaching bundle, please be aware that there are no refunds available unless we have not met the criteria within the coaching agreement.